What if I want changes in the designs beyond just having my practice name inserted?

The logos are intended to be sold essentially as designed and are priced accordingly.

The standard price includes customizing the logo you choose by substituting your practice name for the one shown in the sample and adjusting the design to the size and shape of the type as needed to make the logo “work” for you.

You may substitute any two colors for the ones used in the original design at no additional charge.

Alterations such as redrawing illustrations, adding new design elements or combining elements from multiple designs—for example, using the emblem or illustration from one logo with the typeface used in another—can be made at an additional charge that varies, depending on the extent of the work. I quote custom design fees for your prior approval before going ahead with the project.

What if I don't like the draft version of my customized logo?

You may contact me by email or phone to discuss possible revisions. If you prefer, may simply cancel the order and request a refund.

How long will it take for my project to be finished?

Normal turnaround time for the completed logo design draft is one business day from the time I receive your completed order (including the information I request in the form you see in your browser immediately after check-out) and one more business day from the time you approve the draft until you receive finished files. The normal one-day turnaround may not apply for custom design work. For fastest project turnaround, respond promptly to requests for information and approvals.

What if one of my competitors wants to use the same logo I've chosen?

The “big idea” behind veterinarylogos.com is to sell essentially the same designs to a number of veterinarians all over the US and throughout the world. The designs are not meant to be exclusive to any one practice, but the chances of two directly competing practices' choosing the same logo are relatively small.

I do check new orders against my customer database to make sure I'm not selling the same logo design to two practices within the same market. I define “your market” as being contained within 100 miles of your practice, as best I can determine using online maps.

Can we register our logo as a trademark or service mark with the US Patent & Trademark Office?

I am not a lawyer, so I can’t advise you on intellectual property law, but I believe registration with the US Patent & Trademark Office is reserved for marks used in interstate or foreign commerce and so, I am guessing, would not be appropriate for most veterinary practices. If you are, for some reason, looking for a logo that can be registered as a trademark, you will most likely want to invest in an exclusive, one-of-a-kind design rather than one adapted for your use from this site. For more information about registering trademarks and service marks, contact an attorney or visit the USPTO web site.

Will we own all intellectual property rights to our finished logo?

All the logos on this site are for sale to multiple practices, so long as they are not located within the same market, so your purchase does not entitle you to exclusive rights to the logo design you choose.

I own the rights to all the logo design concepts, but I don’t retain any intellectual property rights to your logo, once you've paid me for it and I’ve customized it for you. You are free to use it however you wish to promote your veterinary practice, for as long as you wish, with no further obligation to me.

You are not free to offer your logo for sale as a design template for use by another practice.

What if I lose my files?

Your logo and stationery files will remain in your online file folder indefinitely. The link to the folder will expire 999 days after it was first created. I will be happy to send you a new link, once the original one expires.

Can I have stationery designed using a logo I already have?

All the stationery and Practice identity Design Packages are available only to purchasers of a logo design from VeterinaryLogos.com.

What if I need to update my stationery later?

I provide you with original Illustrator files, including editable text, and type fonts used in your stationery.

I maintain client data files indefinitely, so revisions are generally easy to make provided the files are still compatible with the current version of the software. I make minor changes—a new ZIP code or area code, or a new name on a business card—at no charge for my time, as a courtesy to my clients. For more extensive revisions, I provide a price estimate for your approval before I begin revisions.

Many printers will also make minor revisions to your original files at no additional charge.